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SafeUs · Smartedtech SL

Cancellation, export and account closure

Approved by SMARTEDTECH SL (owner) · Version 2026.11.05.1 · Effective 2026-11-01

What each action does

Cancellation stops the next eligible renewal. Withdrawal unwinds an eligible consumer purchase. Closing an account stops access. Revoking a connector stops future discretionary access. Deletion/erasure addresses retained personal information. A single button must not silently combine all five.

Export and continuity

For enterprise AI governance, authorised connector/device/account controls and audit reporting, an authorised user can request a usable standard export through the account area or support@safeus.es. The order identifies format, scope and lawful exclusions for other people's data, third-party rights and secrets. Export is provided on request, within the period required by law, unless a stronger right or a different lawful period expressly agreed with you applies. Any additional conversion/migration cost is quoted before work, not hidden in a release fee. Service-switching obligations under applicable law are assessed for the actual service.

Closure and erasure

Verify the requester proportionately; process deletion within the period required by law and explain legally restricted records, holds and backup expiry. Data portability and erasure are rights subject to their legal conditions, not a promise to export every operational log. Reapply deletion if restoring a backup. Personal information is not retained forever merely because a ledger is append-only. Minimal non-identifying proof can remain without retaining entire files. Billing records may have distinct lawful retention periods. The employer or institution defines lawful, proportionate monitoring and informs affected people. Private-account interception, unrestricted employee surveillance or emotion-based employee scoring is not authorised. A policy engine is not a guarantee against every leak or attack.

Legal documents

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Help answers only about SafeUs: what it does, plans, your dashboard and how to use it.

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Topics

What SafeUs is

SafeUs helps people and organizations see and control how AI and connected services access their accounts, data, devices and business systems.

Google and Microsoft account connections are opening soon. Today you can register AI agents, use Stop, the weekly Safety Check-up and the Black Box. Paid plans can be cancelled at any time, and consumers keep their 14-day right of withdrawal.

Open the page: What SafeUs is
Your dashboard

Your Overview is ready. Every number on it comes from a real record.

Counts come from recorded decisions. No score, no percentage. Agent actions are recorded only on connections that pass through SafeUs.

Open the page: Your dashboard
How it works

Six stages: sign in, connect, check, approve, record, respond.

Sending, deleting, paying or sharing waits for a person. You see the request in plain words, what SafeUs suggests, and you answer from your phone or the dashboard.

Open the page: How it works
Pricing

14-day free trial on Personal and Team, no card needed. If you do not add a payment method, nothing is charged and the plan pauses.

Yes, any time from Billing → Manage billing. You keep the plan until the end of the paid month. Consumers in the EU keep their 14-day right of withdrawal.

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Trust Center

Every legal, security and data page in one place. SafeUs claims no certification it cannot back with evidence.

Action recording is available only for connections that pass through SafeUs control points.

Open the page: Trust Center
Cancellation, export and account closure